Shipping policy

SHIPPING POLICY

WHERE WE SHIP
We currently ship within the United States only.

ORDER PROCESSING TIME
Orders are processed within 1-2 business days of purchase. Orders placed on weekends or holidays are processed on the next business day. You'll receive an order confirmation email as soon as your order is placed, and a separate shipping confirmation email once your order has shipped.

SHIPPING TIME
Once shipped, delivery within the continental United States typically takes 3-5 business days. Processing time and shipping time are separate; total time from order to delivery is usually 4-7 business days.

SHIPPING COSTS
We offer free shipping on every order, with no minimum purchase required.

ORDER TRACKING
Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package.

DELAYS
Occasionally, weather, carrier delays, or high order volume can affect delivery times beyond our estimates. We are not responsible for delays caused by the shipping carrier or events outside our control, but we'll do our best to keep you updated if a delay affects your order.

INCORRECT SHIPPING ADDRESSES
Please double check your shipping address at checkout. If you notice an error, contact us at support@y2kcam.com as soon as possible; we can update the address only if the order has not yet shipped. We are not responsible for orders delivered to an incorrect address provided by the customer at checkout.

LOST OR STOLEN PACKAGES
If tracking shows your package as delivered but you have not received it, please check with neighbors and your local carrier facility first, as packages are occasionally marked delivered slightly before arrival. If you still cannot locate your package after 48 hours, contact us at support@y2kcam.com and we'll help you resolve it.

DAMAGED ITEMS
If your order arrives damaged, contact us within 7 days of delivery at support@y2kcam.com with photos of the damaged item and packaging. We'll arrange a replacement or refund at no cost to you.

MULTIPLE ITEMS
If you order more than one item, they may arrive in separate packages depending on availability.

QUESTIONS
For any shipping questions, reach out to us at support@y2kcam.com.