Support

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 3–5 business days after processing. Tracking information is sent automatically once your order ships.
What is your return policy?
You have 30 days after delivery to request a return. If you are not satisfied, you can send the camera back for a refund.
Does it come with a memory card?
Yes. Every camera includes a free 32GB memory card. The camera supports cards up to 128GB.
How do the retro filters work?
The camera has seven built-in modes. Effects are created inside the camera, so your photos are already finished when saved.
How does the camera charge?
The camera uses USB-C charging. You can charge it with your phone charger, laptop, or power bank.
How do I transfer photos to my phone?
Remove the memory card and use the included reader to transfer photos directly to your phone. No app or account is needed.
Can it record videos?
Yes. The camera supports video recording and saves clips directly to the memory card.
How small is the camera?
It is pocket-sized and designed to attach to your keys, bag, or lanyard so you always have it with you.
Does it work at night?
Yes. The built-in flash creates the direct flash look that gives photos their classic 2000s style.
What's included in the box?
You receive the camera, lanyard, charging cable, quick start guide, and free 32GB memory card.